9. Summary

In this book we have looked at responsive behaviours - the various types, causes and some strategies on how to manage them.

Earlier this week, we also looked at communication.

We hope the materials have been useful for you.

You might like to try to apply key learning points to your caring situation in Week 5: Care Delivery Action Plan. Remember, this is an optional activity, but you might find it useful to crystalise your thoughts for the week.

Again, we would be delighted if you provided us with some Feedback: Week 5.

Many thanks in advance.